IdeaGen Technical Support

Services & Training 

Top class support and training are integral to a key business software system. IdeaGen offers a range of off the shelf and bespoke services to cater for every need and budget. These services extend beyond the reach of our own software to cover related networking issues, backup and recovery, web configuration, intranet design, and training on applications such as Microsoft Word. The result is an all round offering which can truly allow you to get the most from your Workbench Professional or Quality Workbench system.

Our aim is simple : to ensure a pain free implementation of your system and to maximize the business benefits accruing from it.

You have a right to expect that we have the experience and expertise to do just that.

At a glance:

The confidence Connection:

• IdeaGen's own Quality Systems are, of course, administered using Workbench Professional.
• IdeaGen is accredited to ISO9001:2000 and is also an accredited TickIT software developer.
• IdeaGen Engineers are Microsoft Certified Professionals or Microsoft Certified Systems Engineers with a broad range of experience installing in small business to Corporate environments.
• IdeaGen is only one of many companies who have been successfully certified based on systems implemented using Workbench. See Case Studies for more examples.