IdeaGen Technical Support

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Home arrow Contact Us arrow Satisfaction Survey

To enable us to constantly improve our Technical Support service, we would appreciate five minutes of your time to complete the survey below:








Name:
Email:
Telephone:
Company:
How satisified are you overall with the Technical Support service?: Excellent
Good
Fair
Poor
Comments:
How satisified are you with the general speed of response when requesting support?: Excellent
Good
Fair
Poor
Comments:
How satisified are you with the telephone support service?: Excellent
Good
Fair
Poor
Comments:
How satisified are you with the support ticket system provided on the Technical Support Website?: Excellent
Good
Fair
Poor
Not tried
Comments:
How satisified are you with the forum provided on the Technical Support Website?: Excellent
Good
Fair
Poor
Not tried
Comments:
How satisified are you with the 'Live Chat' system provided on the Technical Support Website?: Excellent
Good
Fair
Poor
Not tried
Comments:
How satisified are you with the file download system provided on the Technical Support Website?: Excellent
Good
Fair
Poor
Not tried
Comments:
How satisified are you with the Knowledgebase system provided on the Technical Support Website?: Excellent
Good
Fair
Poor
Not tried
Comments:
If you could suggest an improvement to the service, what would it be?:
 

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