IdeaGen Software - Document and Standards Management Solutions - Technical and Product Support Main Page

Product Demonstration Pack inc Technical Information
Basic technical and product information in a convenient format. System Requirements / Working over multi-site or with multi-servers. Language or terminology changing for different countries or sites. Working with your existing systems and applications and other useful preliminary information... here

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IdeaGen technical and product support

Welcome to our support areas.

If you are looking at purchasing or evaluating our solutions you will find much of the basic technical information in the Product Technical Pack.

Customers who have already purchased our solutions can access software updates or technical / training articles and much more using your support site login.

If your support contract has expired or is about to expire, you can arrange renewal by contacting Technical Support or speaking to your Account Manager.

Support Contract
Types and Benefits of having a current support contract for your system

User Forums
Use our forum pages to ask questions of our staff and other users... here

EXISTING CUSTOMERS - Technical Support Site Login
Users who already have our products and a current support contract can login to our technical support website to find all the latest software patches / service packs and technical information.
Also here are the training guides and utilities.

Not got a user login? - contact technical support Login Request

Frequently Asked Questions
Some of the more common questions we are asked along with the answers.

Technical Specifications
The hardware and software requirements for our software solutions