What our customers say
The support team have been together now for over six years. They are a highly focused team of professionals who are dedicated to ensuring your Workbench or Quality Workbench system runs as smooth as possible. See what our customer have to say about the support they receive from our staff here at Ideagen.
“I have always found the support staff to be friendly, helpful and professional, and good at adjusting their response to a non-technical person such as myself.”
Gloucestershire Hospitals NHS Foundation Trust
“Another quick response with clear and concise instructions which worked first time. Nice and simple." - Bourn Hall
“The Technical Support / Installations Engineer's have been very helpful in the past and have helped us resolve all the issues we had. Their customer service & technical skills are absolutely brilliant. I can’t thank them enough for their patience and help. I hope we receive this kind of support from other organisations as well” - Belden
"We have found the service from Ideagen, particularly John Davies, to be exceptional. Questions are always answered in a timely way either by telephone or email. We deal with many different support companies and we feel that IdeaGen is amongst the best. Thank you and keep up the good work!." - Whitman Labs
"I have always received excellent service from support (either by phone or email); they are always professional and helpful. - Domino Printing Services