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The Modular Approach
Our software solutions are modular and independantly licensed to allow you to gain maximum value for money and unrivalled scaleability.
Our software solutions are modular and independantly licensed to allow you to gain maximum value for money and unrivalled scaleability.
System and Personnel
At the heart of our product suites. System and Personnel modules allow you to tailor the system to match your company workflow and staff. Powerful configuration options put you in control. Integrate with your email system to provide easy notifications and action driven systems.
At the heart of our product suites. System and Personnel modules allow you to tailor the system to match your company workflow and staff. Powerful configuration options put you in control. Integrate with your email system to provide easy notifications and action driven systems.
Document Control
The most popular module and core to every business. True secure document control and management stores all your standard application documents in a powerful SQL database - Microsoft Office / Adobe Acrobat PDF / Images / Web ... With complete version control / fully audited history and access to all previous retained copies.
Key features of the Document Control module
The most popular module and core to every business. True secure document control and management stores all your standard application documents in a powerful SQL database - Microsoft Office / Adobe Acrobat PDF / Images / Web ... With complete version control / fully audited history and access to all previous retained copies.
Key features of the Document Control module
Audits
Audits are a fundamental part of the commitment to a Quality or any other compliance system. Whether planning, scheduling or running any kind of audit, our Audit module greatly simplifies this process. Its flexibility means even the most unusual or complex audit can be set up logically and quickly.
Audits are a fundamental part of the commitment to a Quality or any other compliance system. Whether planning, scheduling or running any kind of audit, our Audit module greatly simplifies this process. Its flexibility means even the most unusual or complex audit can be set up logically and quickly.
Non-Conformance (Action Management)
The Nonconformities module manages incidents which deviate from an organisation's stated aims and standards. Quality Management 'Nonconformities' are an obvious example; 'Accidents' reported as part of a Health and Safety system or an 'Uncontrolled Release' in an Environmental System are equally valid examples.
The Nonconformities module manages incidents which deviate from an organisation's stated aims and standards. Quality Management 'Nonconformities' are an obvious example; 'Accidents' reported as part of a Health and Safety system or an 'Uncontrolled Release' in an Environmental System are equally valid examples.
Customer Care
Providing first class customer service is an essential element in a competitive business environment. The Customer Care module is designed to ensure that, whenever a customer contacts your organisation, the resulting actions are responsive, timely and efficient.
Providing first class customer service is an essential element in a competitive business environment. The Customer Care module is designed to ensure that, whenever a customer contacts your organisation, the resulting actions are responsive, timely and efficient.
Training
Current and appropriate staff training is essential to the success of any thriving company. The system ensures that training requirements are met on an on-going basis and that complete training records are available for every member of staff..
Current and appropriate staff training is essential to the success of any thriving company. The system ensures that training requirements are met on an on-going basis and that complete training records are available for every member of staff..
Test and Calibration
The Test and Calibration module is used for tracking the use and testing of equipment within an organisation, ensuring it meets required standards of accuracy and reliability. This is a key feature of any Compliance Management System which controls the usage of equipment in manufacturing or servicing processes.
The Test and Calibration module is used for tracking the use and testing of equipment within an organisation, ensuring it meets required standards of accuracy and reliability. This is a key feature of any Compliance Management System which controls the usage of equipment in manufacturing or servicing processes.
ReportQuest Reporting
ReportQuest allows the extraction of data stored within a Quality Workbench or Workbench Professional database to produce a report formatted to exact designs. A Query Wizard allows the easy selection of data without requiring a detailed knowledge of its structure. ReportQuest also provides a Reporting Wizard with predefined templates - no need to produce reports from scratch.
ReportQuest allows the extraction of data stored within a Quality Workbench or Workbench Professional database to produce a report formatted to exact designs. A Query Wizard allows the easy selection of data without requiring a detailed knowledge of its structure. ReportQuest also provides a Reporting Wizard with predefined templates - no need to produce reports from scratch.
Web and Distribution - IntraVista and IVPro
The key to any successful software solution is the acceptance by staff and users. To this end we have developed powerful Web and Microsoft Office intergration so they can drive key elements of the system from the standard applications or IntraNet / InterNet
The key to any successful software solution is the acceptance by staff and users. To this end we have developed powerful Web and Microsoft Office intergration so they can drive key elements of the system from the standard applications or IntraNet / InterNet